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FAQs

Do you ship internationally?

At this stage of our website, CoasterChic is currently only able to offer shipping within the United States. We apologize for any inconvenience this may cause and hope to expand our services in the future.

What is your return policy?

CoasterChic offers a 30-day no-questions-asked return and exchange policy. If you're not completely satisfied with your purchase, you can return the product within 30 days for a full refund or exchange.

How much does shipping cost?

We provide free shipping on orders over $59.99. For orders under this amount, a shipping fee of $4.99 will be applied.

What payment methods do you accept?

Our website accepts a variety of payment options for your convenience, including Square, PayPal, Stripe, JCB, Visa, Mastercard, and American Express.

How long will it take to receive my order?

Once your order is placed, it typically takes 1-2 business days for processing. Shipping times vary depending on your location but generally take 2-5 business days.

Is my payment information secure?

Absolutely. We take your security very seriously. All transactions are processed using secure encryption technology to ensure that your personal and payment information is protected.

Can I cancel or modify my order?

Orders can be canceled or modified before they are shipped. Please contact our customer service as soon as possible if you need to make any changes to your order.

 

We hope these answers help you with your CoasterChic shopping experience. If you have any other questions or concerns, please don't hesitate to contact us. We're here to help!